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November 2008- Present
Smartsource Temple/Waco, TX
Contract
PC Technician
My duties included customer service, help desk
support, helping users with their PC, un-boxing new PCs, PC deployment, PC
delivery, hardware installation, data migration, re-installing
applications, file system security for the desktop, environment peripheral
support, replacing PCs, Removing old PCs, Inventory of all old PCs and PC
equipment, Repackage old PCs and PC equipment for shipping, and handling of
materials.
July 2008- August 2008
Techisource Temple/Waco, TX
Contract
PC Technician
My duties included customer service, help desk support, helping
users with their PC, un-boxing new PCs, PC deployment, PC delivery,
hardware installation, data migration, re-installing applications, file
system security for the desktop, environment peripheral support, replacing
PCs, Removing old PCs, Inventory of all old PCs and PC equipment, Repackage
old PCs and PC equipment for shipping, and handling of materials.
May 2008 - July 2008
The Go2IT Group Waco, TX
Contract
PC Technician
My responsibilities included help desk support,
assisting users, un-boxing new PCs, PC installation, printer installation,
Peripheral support, formatting hard drives, removing old PCs and printers,
file inventory reports of all of the new/old PCs/Printers, and reshipping
of all of the old PC equipment.
February 2008- February 2008
Spherion Temple/Waco, TX
Contract
PC Technician
My responsibilities included customer service,
technical support, assisting users, un-boxing new Dell PCs, Dell PC
deployment, delivery, Dell PC hardware installation, data migration,
application installation, Maintaining passwords, data integrity and file
system security for the desktop environment, Peripheral support, repairing
PCs, replacing PCs, Removing old PCs, and handling materials.
August 2007- December 2007
CORESTAFF Technology Group Waco, TX
Contract
PC Technician
My responsibilities included un-boxing new PCs,
setup of new PCs, replacing old PCs, deployment, delivery, re-imaging PCs,
Installation of hardware, installation of software, configuration of
workstations, setup of printer connections, Providing support for desktop
systems, Peripheral support, TCP/IP, Maintaining installation records by
documenting procedures used, establishing and enforcing organization
standards.
September 2006 – May 2007
Home Business, Dallas Texas
Contract
Entry-Level Visual Basic 6.0. Programmer
Modified a Date Calculator Program using Visual Basic 6.0. Modified
existing customer date by adding or subtracting the number of years on the
customer warrant program on his/her PCs or computer equipment.
June 2006- September 2006
California Electronics Services/CompUSA, Dallas TX
Contract
Computer Operator/PC Technician
Monitored a group of computers on LAN network, Data
Entry as well as running SQL generated reports from Siebel, Installed
Microsoft software, upgraded MS windows applications, installed new
hardware and printers, assisted end users, backed up users email accounts
on MS Outlook 2003 and backed up personal user data using Nero Software,
and installed Wireless 2Wire modem in office building.
February 2006- March 2006
TAD Technical, Waco Texas
Contract
Information Technology Associate
My responsibilities included customer service,
installation, configuration, Windows based upgrades of desktop systems,
backing up of data, delivery, repair, preventative maintenance, and
inspection of networked and directly connected printing devices.
November 2005 – November 2005
Kelly IT Services, Waco Texas
Contract
PC Field Technician
Removed old PCs, performed DOD wipe on the old
PCs hard drives, and installed new Dell PC/Laptop equipment on the LAN
network. Upon completion I reinstalled software on the Dell PC/Laptop
equipment. Afterwards, I updated the inventory database with employee
information and the Dell PC/Laptop equipment information, as well as
document each computer that was installed.
December 2004– February 2005
Top Dog Customize Shop, Killeen
Texas
Contract
Application Developer/System Administrator
Developed an Inventory Database Program using
Visual Basic 6.0. Program includes Password protection routines,
pop-up routines for inventory control. Also includes Report
generation capability that can be customized by User.
January 2003 – December 2004
Home Business, Dallas Texas
Contract
Application Developer/Technical Support
Modified existing Vendor and Employee Scheduler
to better track dates within a calendar setting. Commonly performed tasks
were: administration, maintenance, technical
support, assisting users and troubleshooting on
Windows workstation and printers.
September 2002 - January 2003
Texas State Technical College, Waco Texas
Full time Volunteer IBM AS400 Tutor
Working with students to help understand and utilize the IBM AS/400
primarily for data processing functions of system design, programming and
computer operations.
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